Client Context and Challenge

In 2020, M31 Research sought support with incorporation, talent acquisition, office setup, and foundational systems for operations and finance. They faced numerous challenges in establishing a presence in Lusaka, Zambia, given the competitive landscape and regulatory hurdles. The goal was to create a sustainable and scalable organization that could grow rapidly while maintaining high standards.

Our Approach and Delivery

NC Advisory supported the full registration process, developed an organogram, designed SOPs, implemented a basic finance system, and recruited core staff. We also established a structured onboarding process and internal policies.

Outcomes and Key Insights

M31 Research was fully operational within three months and has since grown into a recognised regional consulting firm.

• Operational within three months
• Recognised regional consulting firm
• Critical foundation for growth and donor engagement
• Model for similar projects
• Continued success and thriving operations

The foundation laid in this phase proved critical for later growth and donor engagement. This success story has served as a model for similar projects in the region. Additionally, M31 Research continues to thrive, leveraging the solid groundwork established during its inception.